Plans shift — here's exactly how changes work, no surprises.
Rescheduling
You may reschedule your date one time, as long as:
- Your original wedding date is more than 6 months away when you ask, and
- Your new date falls within 1 year of the original.
There's no rescheduling fee. If your new date carries a higher price, you pay just the difference. If you've paid a per-guest fee (Premier bookings over 50 guests), it carries to the new date automatically.
To start a reschedule, text us at (830) 402-5690 with your booking name and the new date you have in mind.
Cancelling
- Within 72 hours of booking: full refund, no questions.
- After 72 hours: all sales are final — no refunds for any reason, including changes in plans or personal circumstances. (A paid per-guest fee is the one exception: it's refunded in full if you cancel.)
- No-shows forfeit the booking entirely, with no refund or reschedule.
If weather or an emergency has you worried about your date, text us early — the more runway we have, the more we can do.